Frequently asked questions
Do I need a referral from the GP?
No. You may book an appointment online at any time without a referral. Full session fees will apply, although you may elect to use your private health cover. However, if you do have a referral and if your GP believes you qualify for a Mental Health Care Plan you will be eligible for a medicare rebate (for more information on this see the Fees tab).
Is what I say to a psychologist confidential?
What is the difference between a psychologist, psychiatrist and a counsellor?
A psychologist has undertaken a minimum of four years of university training. Clinical psychologists have undertaken six years of university training as well as additional professional development and supervision to maintain their registration. They are trained to assess, diagnose and treat mental health disorders. Their approach to treatment involves ‘talking’ therapies, including cognitive, behavioural, mindfulness and acceptance-based approaches that are scientifically proven to be beneficial. A psychiatrist is a medical doctor who specialises in psychiatric illness. Psychiatrists are licensed to assess and diagnose psychiatric disorders and prescribe medication. Some psychiatrists also offer therapeutic support but many are happy to work alongside a psychologist who provides that element of the treatment. The term ‘counsellor’ is more widely used to describe anyone who offers counselling services, including counselling psychologists, psychotherapists, school guidance officers and church ministers. Therefore, a counsellor’s specific qualifications or experience are more difficult to ascertain and you would need to enquire directly of the individual counsellor.
I am not sure if it is bad enough to see a psychologist. Should I wait till it is more serious?
Often individuals delay seeking help until they feel they are at breaking point, and while we are certainly available to help you through the breaking point, we often see that fewer appointments would have been needed if we had seen the client earlier. If you aren't sure if it is 'bad' enough, please feel free to send us an email (firstname.lastname@example.org) and we can let you know if we think we will be able to help.
Do you have a Cancellation Policy?
Do you offer couples therapy?
No, none of our psychologists currently offer couples therapy. Room to Grow Psychology can suggest some local psychologists who do offer this service upon request.
Do you offer assessments or reports for court including family court assessments?
No. Room to Grow Psychology does not offer these services.
Do you provide assessments for autism spectrum disorders or assessments for adult ADHD?
No. Room to Grow Psychology does not offer these assessments. Autism spectrum disorder is often diagnosed by paediatricians, or psychologists who have undergone specific training and have access to the assessments needed to make a diagnosis. Adult ADHD is often diagnosed by a psychiatrist or specialised GP, however some psychologists work closely with the psychiatrist to provide background information and observations based on previous work with the client.
I am only available to schedule appointments at a certain time and that time is not available on your website. Can you see me at other times?
In some circumstances, we may be able to offer additional appointments or put you on the waitlist for a particular time. Please send through an email with your preferred day/time and we will contact you asap.